General Terms and Conditions of Sale
Bookings made on the official website
These General Terms and Conditions of Sale govern bookings made on the website of:
[Name of the Riad / Company to be modified]
Address: [Full address to be modified]
Email: [Contact email to be modified]
Phone: [Phone number to be modified]
Any booking implies full and unconditional acceptance of these General Terms and Conditions of Sale.
1. Purpose
These terms define the rights and obligations of the parties in connection with the booking of a stay at [Name of the Riad to be modified] through its official website.
2. Booking
The booking becomes effective after:
Validation of the booking form
Confirmation sent by email
Full or partial payment according to the defined conditions
The Riad reserves the right to refuse any booking in the event of non-payment or incorrect information.
3. Rates
Rates are indicated in [Currency to be modified – e.g. MAD or EUR].
They include the services mentioned at the time of booking.
Local taxes may be added in accordance with applicable regulations.
4. Payment Terms
Payment may be made:
Online through a secure payment provider ([Stripe / PayPal / other to be modified])
On site upon arrival, according to the stated conditions
The Riad does not store any bank card details.
5. Cancellation Policy
The cancellation conditions are as follows:
Free cancellation up to [e.g. 48 hours before arrival – to be modified]
In the event of late cancellation: [e.g. 1 night charged or % of the stay – to be modified]
In the event of a no-show: [conditions to be modified]
Any cancellation must be confirmed in writing by email.
6. Booking Modification
Any request to modify a booking is subject to availability.
The Riad reserves the right to adjust the rate in the event of a change in dates or room type.
7. Arrival and Departure
Check-in: from [time to be modified]
Check-out: before [time to be modified]
Any late arrival must be reported in advance.
8. Liability
The Riad accepts no liability in the event of:
Loss or theft of personal belongings
Events beyond its control, including force majeure
Guests are responsible for any damage caused within the property.
9. Stay and House Rules
Guests agree to respect the calm and peaceful atmosphere of the premises.
The Riad reserves the right to terminate the stay in the event of inappropriate behavior, without refund.
10. Disputes
These General Terms and Conditions of Sale are governed by Moroccan law.
In the event of a dispute, the competent courts shall be those within the jurisdiction of [City to be modified – e.g. Fez].
11. Acceptance
Validation of a booking implies full and unconditional acceptance of these General Terms and Conditions of Sale.